Brakeman Hotel Privacy Policy
Effective September 25, 2026
Brakeman Hotel respects your privacy. This policy explains how we collect, use, and share information when you visit brakemanhotel.com, contact us, sign up for offers, or make a direct reservation. A third-party booking site or service you use may have its own privacy policy.
Information we collect
We collect information you give us, such as your name, email address, phone number, reservation details, preferences, and the contents of messages you send us. If you sign up for offers, we collect the contact information you submit. Reservation and payment services used for a transaction process payment card details and provide us with information needed to manage the booking and stay.
When you use our website, we and our service providers may also collect your IP address, browser and device information, pages viewed, referring site, and interactions with the site through cookies and similar technologies.
How we use information
We use information to respond to requests; arrange, confirm, and service reservations; process payments; provide guest services; operate and improve the website; measure advertising and website performance; prevent fraud; comply with legal obligations; and send hotel news and offers when you have signed up to receive them.
When we share information
We share information as needed with the companies that help us operate the hotel and website, including reservation and payment providers, email service providers, and analytics and advertising services. We may also share information with affiliated hotels when needed to provide a service you request or administer an offer you join. These parties may process information under their own privacy policies when you use their services. We may disclose information when required by law, to protect guests or the hotel, or in connection with a change in business ownership.
Cookies and your choices
Cookies and similar tools help the site function and help us understand visits and measure advertising. You can manage cookies through your browser settings; disabling them may affect some site functions. You can unsubscribe from marketing emails using the link in an email or by contacting us. We may still send messages needed for your reservation or stay.
You may contact us to ask about accessing, correcting, or deleting your personal information. We will respond in accordance with applicable law and may need to verify your identity or retain information needed for a reservation, recordkeeping, or legal obligation.
Security and retention
We use safeguards designed to protect personal information. We keep information for as long as needed for the purposes described here and to meet business or legal requirements. No internet transmission or storage method is completely secure.
Updates and contact
We may update this policy by posting a revised version here with a new effective date. For privacy questions or requests, contact Brakeman Hotel at GuestService@BrakemanHotel.com, (504) 207-6400, or 501 Basin St., New Orleans, LA 70112.